At Chawla Watch Co., we strive to process and dispatch all orders promptly so that you receive your purchase as quickly and safely as possible.

Dispatch Timeframe

Orders are usually packed and dispatched within 24 to 48 hours of receiving your confirmed order. We work with trusted courier partners such as Blue Dart for domestic deliveries and DHL / FedEx for international shipping. In some cases, we may use alternate logistics providers to ensure the fastest and most reliable delivery to your location.

All shipments come with tracking information and require a signature upon delivery. If you prefer a different courier service, kindly reach out to us before placing your order — additional charges may apply for special shipping requests.

Estimated Delivery Timelines

• Within India: Typically delivered within 1 to 7 business days

• International Orders: Delivery time ranges between 4 to 12 business days, depending on the destination country

Please note that delivery times may vary slightly due to factors such as remote locations, public holidays, or customs clearance (for international orders).

Shipping Charges

• Free Shipping on all orders above ₹3,000 within India

• Orders below ₹3,000 will incur a ₹100 shipping fee (India only)

• International Shipping: ₹2,800 (approx. $35 USD) — includes packing, handling, and courier charges

• Duties & Taxes: Any import duties or customs fees applicable in the destination country are to be borne by the customer at the time of delivery

Packaging & Protection

We understand the value of your timepiece. That’s why all orders are shipped in secure, custom-protective packaging to prevent any damage during transit. Fragile items are handled with special care to ensure they reach you in perfect condition.

Until your package is safely delivered to your doorstep, Chawla Watch Co. takes full responsibility for its protection. Should anything go wrong during transit, we’ll make it right.

Additional Notes

• To minimize shipping costs, we recommend placing all items in a single order. Orders placed separately cannot be combined, and shipping charges (if applicable) will apply to each order individually.

• As soon as your package is shipped, we’ll provide you with a tracking link to follow its journey in real-time.

• For any queries related to shipping, delays, or specific delivery requests, please feel free to contact us at chawlawatchco@gmail.com.